We are delighted to announce and welcome the Institute of Customer Service as SSF UK Collaborators.
The Institute of Customer Service is the independent, professional membership body for customer service. It helps organisations across all sectors improve business performance by enhancing their customer experience.
Working with businesses, the public sector, media, regulators and Government, The Institute is striving to position the UK as world leaders in service to build a strong economy. They publish the UK Customer Satisfaction Index – the nation’s customer experience barometer – twice a year, and provide a range of services, including benchmarking, research & insight, accreditation and professional development.
To find out more about them visit their website HERE
