Board of Directors

Ensuring Excellence

Our Board consists entirely of senior professionals from the world of Shared Services, all of whom support the Forum on a voluntary basis and commit their time and expertise to ensuring we deliver relevant and excellent service to our members.

Lisa Hooley

SPX Flow Europe Shared Services Ltd

Lisa has also been involved in Shared Services Forum UK from its very beginning and is a highly respected Forum Board Member and long-standing SSC Leader. Lisa is a 'people' person through and through with a charismatic personality and engaging enthusiasm that transcends everything that she is involved in and a powerhouse of knowledge and expertise.

With international expertise in leadership, business transformation, strategic organisation design, business system implementation, shared services, and business optimisation Lisa is an FCMA, Lean Six Sigma Black Belt and Prince 2 Practitioner. Her work is primarily focused on strategic business change enabling growth, where she is passionate and committed to delivering performance improvement and business scalability by empowering people, transforming culture, and optimising end to end processes.

Lisa is a former IQPC European Shared Services 'Thought Leader' award winner and now serves on the Annual Excellence Awards judging panel. She promotes a positive thinking approach to excellence.

David Herd

David is as an active and highly regarded Board Member and Honorary Finance Director, having been involved with the Shared Services Forum UK since its inception, and has become a deep rooted board member in our developmental pathway and strategic direction. As a Board member and FD David wears two hats to ensure we, as a board, operate as a responsible organisation. David is clear about his involvement and advocates anyone to undertake a voluntary role as part of their career development. “What excites me most about my involvement, is the that the Forum offers me a space to take part in something that I am truly passionate about where the absolute bed rock is engaging with like-minded people either open to sharing their story or seeking guidance”.

David is FCCA qualified, Prince2 accredited and an experienced finance transformation and change director with a successful track record of running effective finance operations enabled through systems implementations and programmes of continuous improvement. He brings a wealth of experience to the Forum having worked in operational finance, BPO and shared service centre leadership roles from a plethora of industries covering engineering & manufacturing, printing & publishing, telecoms, travel & healthcare.

He is a respected leader and positively believes in delivering quality performance through people and lean processes. David is a true shared services practitioner and has worked alongside a number of our member organisations providing professional consultancy services.

David is completely passionate about the Forum’s continued evolution, its journey and ethos of promoting best practice at all levels. He relishes the opportunity to challenge and strive for successful outcomes and never fails to put the interests of members first.

Become a Member

Shared Services Forum UK offers an extensive package of member benefits including the opportunity to network with like-minded professionals, whose passion is the pursuit and deployment of business excellence in Shared Services. 

Member Benefits

  • Unlimited access to our curated Knowledge Exchange.
  • Exclusive event invites for you and your team.
  • 5 x tickets for our Annual Conference. 
  • Get help and advice from like-minded professionals.
  • Access to our Practitioner Networks.
  • Plus many more...
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