About Shared Services Forum UK

WHERE IT ALL STARTED.......

Shared Services Forum UK is the only not-for-profit, national membership community for the Shared Services sector. It was the brain-child of a group of like-minded leaders in the Shared Services industry, including our current Board Directors, who recognised the core value of peer-to-peer knowledge sharing. We understand that Shared Services organisations are forever under pressure to reduce costs, do more with less, and yet also demonstrate innovation, value-add and growth in support of the overall business. With a proud and successful history over 20 years of operating, we focus on delivering our core values of community, evolution and leadership, to provide our members with opportunities to learn, develop and perform, individually, as teams and as shared services and global business services operations. We put sharing firmly at the centre of our membership community - and year on year the Forum continues to grow and evolve.

We are an independent member organisation with a growing community, reaching out to thousands of SSC practitioners across the UK working within Shared Services and Global Business Service operations. We offer an extensive package of member benefits which includes knowledge sharing, problem solving, networking, learning and development and invites to our exclusive events.

Our networks connect you with like-minded practitioners in the industry, predominately from the SME tier, bringing together a wealth of cross-functional experience and opinion. Our members operate in a variety of professional roles, from both public and private organisations, representing numerous business sectors, all with a common interest in the evolution and sharing of best practices. To date, more than 100 public and private sector organisations have helped shape the Forum and our membership is wonderfully diverse across the sectors.

Honesty is a key pillar of the forum. We candidly appraise the current business picture, reflect on what is really happening in our industry and debate aspirational, workable and attainable solutions. We consider this approach to be crucial as new digital technologies emerge to challenge and progressively change the environments we operate in. Our agendas are topical, responsive and constantly evolving as we respond to the real-world business needs of our members. 

1

COMMUNITY

A closed membership group, where members can share knowledge, ask for support or advice and exchange best practise tips and views freely within a safe non competitive harbour. 

We work with trusted sponsors, collaborators and industry experts who share their  knowledge and insights with our members at our exclusive events.

LEADERSHIP

Effective leadership, based upon ideas both original and borrowed that are effectively communicated to capture the essentials of being able and prepared to inspire others. We are a community made up of leaders and their teams and we use this to ensure our members have access to cutting edge insights.

We source the latest innovations in technology, explore the current trends, provide legislative updates and encourage the thought leadership our members have come to reply upon. Our resources support to improve efficiency and the achievement of goals which provide clarity of purpose, motivate and guide our organisations to realise their mission and purpose.

LEADERSHIP
3

EVOLUTION

Will the UK continue to lead the way for Shared Services? How is artificial intelligence (AI) impacting the way we work? As Shared Services continue to process and cost efficiencies, the key functions and characteristics of Shared Service centres are continuing to progressively evolve. 

We keep our agendas topical, responsive and constantly evolving in an environment where we respond, adapt to change, fuelled by even greater levels of global disruption and uncertainty in meeting the needs of our members.

The Forum Ethos 

Networking, knowledge sharing, learning and development in a safe and non-competitive harbour. We value all our new members’, and we fully appreciate they are all in different stages of their Shared Services journey, bringing their own challenges and successes. This is how we continue to grow and evolve.

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