About Shared Services Forum UK


We champion networking, knowledge sharing, learning and development across our safe and non-competitive Shared Services member community.

We value all of our members, and through our networks and events, we enable them to exchange their experiences of innovation, challenge and success throughout the different stages of their Shared Services journey.

Shared Services Forum UK is a national membership community for the Shared Services sector. It was the brainchild of a group of like-minded leaders nearly 24 years ago, who recognised the core value of peer-to-peer networking and knowledge sharing. We are committed to fostering networking, knowledge sharing, and learning and development in a safe and non-competitive environment. Our members are valued, and we provide opportunities to exchange experiences of innovation, challenge, and success throughout the different stages of their Shared Services journey.

We understand that Shared Services organisations are forever under pressure to reduce costs, do more with less, and yet also demonstrate innovation, value-add and growth in support of the overall business. Our networks connect you with like-minded practitioners in the industry, bringing together a wealth of cross-functional experience and opinion and our members operate in a variety of professional roles, from both public and private organisations, representing numerous business sectors, all with a common interest in the evolution and sharing of best practices. 

With a proud and successful history, we continue to focus on delivering our core values which provide members with the opportunity to network, connect, learn and develop, individually, as teams and as Shared Services and Global Business Service operations.


A closed membership group, where members can connect, share knowledge, ask for support or advice and exchange best practise tips and views freely within a safe non competitive harbour. 

We work with trusted sponsors, collaborators and industry experts who share their  knowledge and insights with our members at our exclusive events.


A community made up of leaders and their teams and we use this to ensure our members have access to cutting edge insights. We source the latest innovations in technology, explore the current trends, provide legislative updates and encourage the thought leadership our members have come to reply upon. 

Our resources support to improve efficiency and the achievement of goals which provide clarity of purpose, motivate and guide our organisations to realise their mission and purpose.


Will the UK continue to lead the way for Shared Services? How is artificial intelligence (AI) impacting the way we work? As Shared Services continue to process and cost efficiencies, the key functions and characteristics of Shared Service centres are continuing to progressively evolve. 

We keep our agendas topical, responsive and constantly evolving in an environment where we respond, adapt to change, fuelled by even greater levels of global disruption and uncertainty in meeting the needs of our members.

Honesty is a key pillar of the Forum. We candidly appraise the current business picture, reflect on what is really happening in our industry and debate aspirational, workable and attainable solutions. We consider this approach to be crucial as new digital technologies emerge to challenge and progressively change the environments we operate in. Our agendas are topical, responsive and constantly evolving as we respond to the real-world business needs of our members.

We offer an extensive package of member benefits which includes knowledge sharing, problem solving, networking, learning and development and invites to our exclusive online and in person events which are all CPD Accredited. 

To date, more than 350 public and private sector organisations have helped shape our Forum and our membership is wonderfully diverse across the sectors. We put sharing firmly at the centre of our membership community - and year on year our Forum continues to grow and evolve.

Become a member today and connect with these great organisations...
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