Networks

Network Chairs - Martin Kirby, Business Stream & Duncan Trubody SPX Flow.

A dynamic network of people who are committed to excellence, continuous improvement in processes, cash flow, liquidity, and productivity and best practice within the Order to Cash process. Assisting to drive and build the next generation of order to cash embracing digital technologies.

Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our sessions. Join us for Hot Topic discussions, industry trends and member spotlights – and above all, the opportunity to meet and talk to like-minded professionals.

Network Chairs - Magdalena Makin, J.Murphy & Sons

The FA&R Network is energetic network of professionals who are passionate about controls and reporting by adding value. A diverse network that enables collaboration, sharing of knowledge and experience and continued conversation about people, processes, systems, change and management/statutory reporting. 

Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our sessions. Join us for Hot Topic discussions, industry trends and member spotlights – and above all, the opportunity to meet and talk to like-minded professionals.

Network Chairs - Jenny Roberts, Place for People & Lisa Dennis, SPF Flow Europe

The HR & Payroll Network has been established for many years, and is one of the most popular and largest SSF UK Practitioner Networks. Whether you’re looking to bounce ideas off others, find out how other organisations have solved a common problem or discuss what technologies other people are using, being part of the network is a great way to share ideas and keep up to date. 

Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our sessions. Join us for Hot Topic discussions, industry trends and member spotlights – and above all, the opportunity to meet and talk to like-minded professionals.

Network Chairs - Samantha Ryan, Yorkshire Water & Alfonso Orsi, Lonza

The Digital & Operational Excellence Network shares insight and practical experience of how digital transformation is changing the operational and strategic ambitions of SSCs and GBS units and how they are adapting new digital processes, what challenges they have come across and how they are coping with the ever increasing advancements in technology. 

The network seeks to stimulate discussion and share knowledge around supporting the drive for continuous improvement, operational efficiency and effectiveness. Specific focus on core lean six sigma methodology, the changing world of technology, benefit realisation, people and capability requirements.

Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our sessions. Join us for Hot Topic discussions, industry trends and member spotlights – and above all, the opportunity to meet and talk to like-minded professionals.

Network Chairs - Diane Bamford & Mark Staniford, Seqirus

The Purchase to Pay network is made up of a group of professionals who are passionate about developing a greater understanding of all things Purchase to Pay. The network provides a stage to gain an insight into cost savings, AP, driving process improvements, reporting, technology and best practice.

Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our sessions. Join us for Hot Topic discussions, industry trends and member spotlights – and above all, the opportunity to meet and talk to like-minded professionals.

Network Chairs TBC

The Customer Service Network shares insights and practical experiences of how business and customer needs and wants are leading and changing the operational and strategic ambitions of SSCs and GBS units; how process focus shifts and adapts to incorporate service focus, how technology can be leveraged to support customer service and customer experience, and what challenges have been encountered along the way – through practical sharing of what is being prioritised and how members are coping and adapting to the ever increasing expectations of shared services customers across the business and beyond. 

The network seeks to stimulate discussion and share knowledge around supporting the drive for positive customer experiences, broad relationship building and management, and advancing the service management lens on operational delivery. Specific focus is on the service management journey, the changing world of talent and technology, creating and cultivating trusted relationships, measuring and communicating around stakeholder expectations, how customer experiences and expectations are changing – and the critical importance of service culture within Shared Services and across the business end to end.

Our member organisations are all at different stages of their Shared Services journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our sessions. Join us for Hot Topic discussions, industry trends and member spotlights – and above all, the opportunity to meet and talk to like-minded professionals.