Ensuring our members have a unique platform for topical debate and networking is paramount at SSF UK. Our network events provide members with the opportunity to make new acquaintances and network together whilst absorbing key ‘takeaways’ that they can implement in their own organisation.
The Order to Cash network is dynamic network of practitioners who are committed to excellence, complimenting and enhancing customer relationships, continuous improvement in processes, maximisation of cash flow and liquidity, productivity and best practice within the Order to Cash process.
Focus is on supporting to drive the best possible journey for the customer and making this as frictionless as possible. Embracing the best in digital and payment technologies to ensure the best possible customer experience.
The Purchase to Pay Network is an ambitious community allowing all members to exchange knowledge, experience, best practice and updates on new technologies.The Purchase to Pay function is critical for the success of each organisation. The mission of our community is to highlight that PTP activities are not only about posting and paying invoices, it is also about controlling spends and flagging potential risks and fraud. An effective end to end PTP process and good customer service contributes to each company’s profit and reputation.
Our agenda's focus on leadership, growth, collaboration and improvements within supplier management, purchase to pay, procurement, sourcing, expenses, compliance providing members with the opportunity to discuss their current priorities and share best practise.
The Financial Accounting & Reporting Network is energetic network of professionals who are passionate about controls and reporting by adding value.
A diverse network that enables collaboration, sharing of knowledge and experience and continued conversation about people, processes, systems, change and management/statutory reporting.
The HR & Payroll Network has been established for many years and is made up of a group of professionals who come together to talk about current challenges and changes that we should be aware of making an impact or being in the pipeline in the ‘outside world’. The network focuses on top HR and people trends, future of work, skills, behaviour change, wellbeing and mental health, policy and legal changes and updates, explained and made relevant via real examples in the HR space.
Whether you’re looking to bounce ideas off others, find out how other organisations have solved a common problem or discuss what technologies other people are using, being part of the network is a great way to share ideas and keep up to date.
The Digital & Operational Excellence Network is your go-to hub for the latest insights and hands-on experiences within SSCs and GBS units. Discover how these organisations are revolutionising their operations through effective strategies utilising cutting-edge digital technology, tackling challenges head-on, and staying ahead in the fast-paced, evolving world of digital technology.
Join a dynamic community passionate about sharing experiences to drive continuous improvement, improve operational efficiency and effectiveness. Join in the discussions on the latest tools, techniques and technology trends all brought to life with real-world, pragmatic examples shared by peers in the industry, not vendors. Uncover opportunities to elevate and transform your shared services, making the most of the digital revolution. Join us and get ready to be inspired and empowered to lead your organisation to new levels of Digital and Operational Excellence !
The Customer Experience Network shares insights and practical experiences of how business and customer needs and wants are leading and changing the operational and strategic ambitions of SSCs and GBS units; how process focus shifts and adapts to incorporate service focus, how technology can be leveraged to support customer service and customer experience, and what challenges have been encountered along the way – through practical sharing of what is being prioritised and how members are coping and adapting to the ever increasing expectations of shared services customers across the business and beyond.
The network seeks to stimulate discussion and share knowledge around supporting the drive for positive customer experiences, broad relationship building and management, and advancing the service management lens on operational delivery. Specific focus is on the service management journey, the changing world of talent and technology, creating and cultivating trusted relationships, measuring and communicating around stakeholder expectations, how customer experiences and expectations are changing – and the critical importance of service culture within Shared Services and across the business end to end.
Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our events. Join us for hot topic discussions, industry trends updates and member spotlights – and above all, the opportunity to connect and network with like-minded Shared Service professionals.
