About OTIS:

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

The Position:

The Regional Production Support Lead EMEA works closely with the HR and Payroll to support the delivery of HR and payroll systems including process improvements and projects initiatives. This role reports directly to the Global Production Support Lead and works closely with Workday Functional Leads, HR and AMS resources. The global systems support includes Workday, ServiceNow, ADP and its integrations.

A few key accountabilities:

Support HR Operations, Payroll and HR COEs groups in EMEA with technical questions and system issues related to the operational use of HR Technologies within the HR Operations service scope
EMEA Lead for primary escalations for any HR Technologies topics
To put the employee experience as priority in delivery of HR services and technology implementation
Understand system configurations and support local change requests from an operational perspective at EMEA regional level in line with governance process

A few Qualifications/ Experience/ Knowledge needed for the role:

BA/BS Degree preference: Operations or HR related fields
Extensive broad technology experience working in enterprise architecture, systems requirements, project/program management, systems design/delivery, quality assurance and infrastructure
Thrive in a diverse, fast paced, global environment
A strong working knowledge of Workday in HCM and other core areas. Configuration certification preferred

To see the full details of the role & to apply please see link below:

HR Applications Production Support Lead, EMEA (myworkdayjobs.com)