HR Administrator
Since 1853, we have dedicated ourselves to a single goal: moving the world. Our cities are reaching new heights. Our customers are demanding new solutions. Our world is becoming more connected. For more than a century and a half, we’ve been pushing the world onward. It all started more than 168 years ago when Elisha Graves Otis invented the modern elevator and forever changed the urban landscape. Today, the company that bears his name is the world’s leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day.
We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team. At Otis, we move the world forward and our people the most important asset.
THE WORLD’S LEADING MAKER AND INOVATOR OF ELEVATORS, ESCALATORS AND MOVING WALKWAYS
We’re focused on the future – pioneering a new generation of products and services that are smarter, more effective, data-rich, and more connected. We were founded by an entrepreneur whose invention transformed the way we work and live. We are meeting the changing needs of our customers in the digital age by using connected technologies to enhance our service and enrich the passenger experience. We give people freedom to connect and thrive in a taller, faster, smarter world.
The Position:
This role will be responsible for the provision of professional and accurate HR Administration support to internal and external customers, contributing to the achievement of the HR Shared Service Centre’s objectives and KPIs. A key aspect of this role will be ensuring that the employee is at the heart of everything we do and bringing to life the Otis HR Operating Model.
Key Accountabilities:
· To put the employee first in our delivery of excellent customer service at all times
· To undertake the administration of HR processes and procedures, ensuring all administration is completed in a timely manner and communicated effectively to employees and Managers
· Act as the first point of receipt and triage of service requests (emails and forms) to HR Shared Services, ensuring that where possible requests are resolved at first review and if not then assigned to the appropriate team to support the customer/ activity
· Administrative tasks include but are not limited to:- Prepare ad hoc mail merges as required by the business
- The preparation and submission of employment references - Managing and maintaining accurate employee records (electronic & paper based)- Administration of the absence and leave process- Administration of new starter materials
· Participate in HR projects as part of the Otis business calendar and ad-hoc in relation to business requirements
· Ensuring personal completion of helpdesk tasks within KPI timescales· To carry out and undertake any relevant training deemed necessary· Ensure adherence to all Company Policies and Procedures· Be fully conversant and compliant with all Environmental Health and Safety procedures· Complete quarterly ethics module as advised by Ethics & Compliance Officer (ECO)
The Person:
Qualifications/ Experience/ Knowledge:
Essential
Desirable
Personal Qualities & Behaviours:
We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Compensation:
Otis offers a competitive compensation package, which will include a base salary, as well as long-term incentives.
Location:Swinton, Manchester
