After a quiet August it was great to welcome back our members for the next Order to Cash network event that took place online yesterday.
Network Chairs Duncan Trubody and Martin Kirby put together a fantastic agenda to highlight themacro economic situation and the impact of the war in Ukraine. With businesses increasingly under pressure to drive efficiencies and productivity improvements they discussed ways to improve the results from customer collections.
Session 1 took a deep dive into Industry Best Practice metrics, the role credit agencies and third-party collections agents can play, new technologies that can play a positive role, and how we are managing customer credit risk through this volatile period.
We then welcomed a member contribution from Andrew Atkinson Credit Professional and Richard Chaplow O2C Project/Reporting Lead on the journey so far at EQUANS
And the event concluded with an interactive session focusing on the challenges we are facing and how we are adapting and rising to the changing business landscape the threat of recession.
The Order to Cash Networking Live session will be taking place on day 1 of the annual conference and we look forward to sharing more details with you soon!!!
