Today we had our first online Order to Cash Network event hosted by HighRadius. Gwyn Roberts, Vice President Sales EMEA at HighRadius presenting a session entitled - "A Glimpse: Digital Order to Cash with AI-Powered Digital Assistant Freeda"
The session began with a welcome from Freeda 101, the world's first digital assistant for order to cash and then focused on the buzz around order to cash, whats happening in Europe, the digital transformation initiatives and understanding the market pulse around technology.
Gwyn went on to explain the 3 mistakes to avoid in digital transformation. The 3 pitfalls to avoid in a digital transformation strategy:
The session also focused on:
AI can do for your A/I department and credit risk management and the end to end manual release of blocked orders. What the key challenges are and how AI can enable blocked order management.
Collection management and the collectors "to do list".
Cash allocation and the cash allocation road blocks, plus the role of AI in Ensuring Same Day Cash Posting
Deductions Management and resolving deductions
Self Service Portal (EIPP)
