Ben Dale-Gough joins our HR & Payroll Networking Live at Future Vision: Resilience Rebooted 2026

We are delighted to welcome Ben Dale-Gough, Services Director for Northern Europe at ADP, as our guest speaker for the HR & Payroll Networking Live session on Day 1 of the SSF UK Future Vision: Resilience Rebooted Annual Conference.

Ben is a seasoned leader with extensive experience driving performance across multinational environments. He has a strong track record of leading high-performing teams, delivering strategic outcomes and aligning operational excellence with wider business objectives.

His experience in building collaborative cultures and enabling sustainable growth brings a valuable perspective to the conversations taking place across our HR & Payroll Network.

The evolving role of Shared Services

Shared Services organisations are being asked to deliver more value than ever before, while navigating talent shortages, increasing compliance requirements, changing employee expectations and the rapid emergence of AI.

During his Networking Live session, Ben will explore how the role of Shared Services is evolving beyond transactional delivery towards strategic business enablement.

Drawing on ADP’s latest workforce and payroll research, Ben will share insight into some of the key forces shaping the future of Shared Services, including data, automation, AI, systems integration, cybersecurity and the growing strategic importance of payroll.

The session will look at how organisations can strengthen operational performance and employee experience while developing the capabilities, operating models and leadership priorities needed for the future.

It’s a conversation that fits perfectly with our Resilience Rebooted theme, looking at how Shared Services can adapt, evolve and continue creating greater value in a rapidly changing world.

Welcoming ADP back to Future Vision

We are also delighted to welcome ADP back as headline sponsor of our flagship event.

The ADP team will be joining us across both days of Future Vision: Resilience Rebooted, and they’re looking forward to reconnecting with the SSF UK community, meeting members and being part of the conversations taking place throughout the conference.

We look forward to welcoming Ben and the ADP team to Emirates Old Trafford on November 11th and 12th.

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