The SSF UK annual conference 2019 is less than 3 weeks away and closing date for registrations is this Friday the 1st of November.
Please note the purchase to pay, operational excellence and digital network sessions are now full and registration for those is closed, we are holding a waiting list for any cancellations.
We have a fantastic line up of guest speakers over the 2 days and here is brief outline into what they will all be speaking about:
DAY 1
James Meader – Partner, London Market Advisory Leader, EY
“The Future of GBS”
There are some key trends which are game changers for Global Business Services. In this presentation, we will discuss some of these trends particularly linked to technology:
How GBS can be used as a Transformation Engine for the business
The impact of Digitalization on GBS
How GBS is evolving to put customer experience at the heart of service delivery
GP - Helen Garr
“5 ways to wellbeing”
Give, learn, connect, be mindful & grateful, be active. Helen will provide tips and advice on wellbeing and physical activity, describing the benefits of having close relationships with your team, connecting with your team, finding out more about your team and how 1 minute of moving really does make a difference. All aimed at helping to improve the work/life balance.
DAY 2:
Dr William Holden - Owner, Sewells
How to create an “unstoppable” culture: one that is really “unstoppable”!
Nearly 80% of future vision change initiatives fail – or fail to deliver anything like the expected objectives.
William's presentation gives priceless insights as to why that is the case … and practical tips on how to land change successfully.
All too often organisations focus in the wrong areas – and they often pay too little attention to the part that people play in the transition.
Sarah Burnett – Everest Group EVP: AI & business automation
“The Augmented Shared Services Centre”
The rise of Intelligent Automation (IA) offers Shared Services Centres (SSCs) a unique opportunity to drive their enterprises’ broader digital agendas. But are SSCs taking advantage of the opportunity? In this session, Sarah Burnett EVP and Distinguished Analyst at Everest Group, will share the latest data and insights from Everest Group’s research on how SSCs are taking up IA, adoption patterns and the emerging trends that will shape the future of the shared services model.”
Simon Winfield – Managing Director - Hays UK & Ireland
“What workers want” – The future of work is now
Simon will cover key messages and data from Hays’ WWW report and also their upcoming diversity & inclusion reports
The 3 core topics of discussion will be:
Scott McArthur BSc (hons), PGDip, MS
“Is the future analogue?"
Scott will consider the current wave of speculation, fear and hype surrounding AI and RPA. Built on the lessons he has learnt in the last 20 years in the tech and people business. Scott will share some thoughts on where he thinks our organisations and individuals are up too.
From a human perspective, Scott appreciates people are worried, excited and unsure about where tech is going. Many are feeling disempowered, alienated from the 'so called' millennial generation, worried about keeping up. He will provide ideas on what the organisations can do to help themselves and their people thrive. Ultimately his talk is about how NI (natural intelligence) can re frame AI for better outcomes.
Ashley Newman - HR Technology & Transformation Director at PWC
Workforce of the future: The competing forces shaping 2030
We are living through a fundamental transformation in the way we work. Automation and ‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations are looking for in their people. These momentous changes raise huge organisational, talent and HR challenges – at a time when business leaders are already wrestling with unprecedented risks, disruption and political and societal upheaval. But what will the future look like? What are the 'no regrets' moves for people and organisations?
Jim Lawless - Keynote speaker | Elite Team Coach | Bestselling Author
‘Under the hood’ of the human being
Facilitate delivering bold fast change. If tomorrow is ‘now’ How do we develop the mental skills to put our purpose above our processes in order to adapt and deliver the new? And how do we adapt leadership styles to assist our people risk the uncertainty of innovation and adaptation? What is the neuroscience - and how did I test it at 100m under the ocean?
The outlines for all the network sessions on day 1 are listed below:
OPERATIONAL EXCELLENCE
What are you doing to get yourself digital ready? People skills and capabilities. How are you addressing the changing requirements of a shared service function?
PURCHASE TO PAY
P2P reporting, what it is, why we need/do it and how it can be related back to what we do as a transactional service?
HR
Future roles in HR shared services and how we develop or recruit the talent we will need to help us deliver a changing service requirement in 5, 10, 15, 20 years’ time.
PAYROLL
What does the Future of Payroll look like? In this session we will discuss how Payroll is evolving with new technology, more complex legislative rules and the expectations of younger generations.
ORDER TO CASH
Building Order to Cash for the future – Help us build an OTC roadmap and plan for the next decade.
FA&R
How to develop ‘Shared Services’ mind-set in team members - is it all about communication, leading by example or can mind-set be bought through training?
DIGITAL
For some years now we have been told that digital transformation will change the way we work; that traditional methods will become obsolete and new dynamic ways of working will emerge and take over. Our focus in this session will be on people that staff our shared services centres or GBS operations and how Digital change is driving a New Look in our Shared Service Teams.
We have uploaded a copy of the agenda for day 1 and 2 into the resources section, along with hotel information and directions.
James Meader - https://www.linkedin.com/in/ja...
Helen Garr - https://www.linkedin.com/in/dr...
Wynne Evans - https://www.linkedin.com/in/wy...
Dr William Holden - https://www.linkedin.com/in/wi...
Sarah Burnett – https://www.linkedin.com/in/sa...
Simon Winfield - https://www.linkedin.com/in/sw...
Scott McArthur - https://www.linkedin.com/in/sc...
Ashley Newman - https://www.linkedin.com/in/as...
Jim Lawless - https://www.linkedin.com/in/ji...
Future Vision - Tomorrow Now Annual Conference - 20th & 21st of November 2019
Aintree Racecourse, Ormskirk Road, Aintree, Liverpool L9 5AS
