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About Us


Shared Services Forum UK launched in 2011 and is the only not-for-profit, national membership community for the Shared Services sector.

We support our members through on and off-line knowledge-sharing, benchmarking, thought-leadership and best practice events. We are 'run for the members, by the members' and more than 100 public and private sector organisations have helped shape the Forum to date.

Our speakers include thought-leaders from within the industry and beyond, and recent contributors include: Sir Ranulph Fiennes, Roger Black MBE, Michael Portillo, Sir Clive Woodward, John Timpson and Professor Tom Cannon.

We hold our events in prestigious venues such as, The Houses of Parliament, The Ritz Hotel London, The Chester Grosvenor, The Lowry Hotel, Rudding Park Hotel and Conference Centre Harrogate, Imperial War Museum North, The Hilton Manchester Deansgate and the Boardroom at Manchester United Football Club to name but a few.

Our Board consists entirely of senior professionals from the world of Shared Services, all of whom support the Forum on a voluntary basis and commit their time and expertise to ensuring we deliver relevant and excellent service to our members.

The Board is Chaired by John McLafferty, and includes; Mick Crowder (Canal & River Trust), Graham Gornall (ELFS Shared Services), David Herd, Lisa Hooley (SPX Flow Europe Limited) and Dilesh Magdani (Ricoh Shared Services).

The Board is supported by Jane Houldsworth and William Bosanko, who manage the day-to-day running of the Forum.

Shared Services Forum UK offers an extensive package of member benefits including the opportunity to network with like-minded Finance and HR professionals whose passion is the pursuit and deployment of business excellence in Shared Services. Geographical location, size, maturity or industry sector is irrelevant, the key is a willingness to join and engage in our lively community and enjoy real benefit and value from your membership. Your success is at the heart of everything we do!

Connect with Shared Services Forum UK on social media... Find us on Twitter, Facebook, Flickr and LinkedIn @ssforumuk, alongside our new SSF UK App launching in 2017.

Our Members for 2017 include...

  1. Allied Bakeries

  2. AXA Services Limited

  3. BAE Systems plc

  4. Balfour Beatty Business Services

  5. Bodycote Plc

  6. Bristol Myers Squibb Business Services Limited

  7. Brother UK Ltd

  8. BSI Group

  9. Bupa UK Business Services

  10. Canal & River Trust

  11. Central England Co-operative Limited

  12. Community Integrated Care

  13. ELFS Shared Services

  14. Four Seasons Health Care (FSHC)

  15. Freshfields Bruckhaus Deringer LLP

  16. General Electric

  17. GlaxoSmithKline (GSK)

  18. Hilti (Great Britain) Ltd

  19. IESA Limited

  20. Interserve Ltd

  21. ITV plc

  22. Kier Group

  23. McBride Business Services

  24. NHS Wales Shared Services Partnership

  25. Northern Powergrid

  26. Odeon & UCI Cinema Ltd

  27. Peel Ports Group Ltd

  28. Pladis Global

  29. Ricoh Europe PLC

  30. Rolls-Royce plc

  31. Royal Bank of Scotland

  32. Royal Mail HR Services

  33. Sainsbury's Supermarkets Ltd

  34. Severn Trent Water Ltd

  35. Shop Direct

  36. Smith & Nephew PLC

  37. Sodexo Limited

  38. Sopra-Steria Group

  39. Specsavers Optical Superstores Ltd

  40. SPX Flow Europe Limited

  41. TalkTalk Group

  42. Tarmac Holdings Limited

  43. The Co-operative Group

  44. The Guinness Partnership

  45. Transport for London

  46. United Technologies Corporation (UTC)

  47. Vp plc

  48. Wincanton UK

  49. YBS Group

  50. Yorkshire Water Services Limited

Shared Services Forum UK's valued contributors include; ACCA, National Outsourcing Association, British Standards Institute (BSI), Accounts Payable News (APN), The Institute of Financial Operations, CIMA, The Hackett Group, KPMG LLP, and many more.

If you have any comments or queries regarding SSF UK we would love to hear from you.

Please contact:

Jane Houldsworth
Forum Manager
M: 07740 281 590

William Bosanko
Forum Development Manager
M: 07740 529 388



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