WELCOMING SAMANTHA RYAN AS THE NEW CO-CHAIR FOR THE DIGITAL & OPERATIONAL EXCELLENCE NETWORK

We are excited to announce and welcome Samantha Ryan, Services Operations Manager at Yorkshire Water Services as our new Co-Chair for the Digital & Operational Excellence Network. 

Sam loves to make a difference. In every role she has, she always want to leave things better than they were when she started for her people and the company she in. Otherwise, how can she justify being there? That’s what makes her tick.

Having spent most of her career managing Accounts Payable and Purchase to Pay functions, Sam developed a specialism and passion for this particular process. Moving to Yorkshire Water gave her an amazing opportunity to broaden by remit across a multi-discipline Shared Services team managing HR, Finance, Procurement and IT processes. Sam is passionate about process beyond P2P.

Sam had the fantastic pleasure of leading both onshore and offshore teams across multiple industries and is a great believer in people being at the heart of everything. Without the right people in the right roles nothing else can work. 

Sam also has a passion for systems. She has worked with a developer to build from scratch an AP system that handled both manual and EDI invoice processing, automated query management and helped to achieve 99% on time payment. Working as a Global Process Owner allowed her to be both a process and system owner managing the P2P technical team and change management process. Sam lovese to get her hands on a system and be able to influence how to fully utilise system capability.

Sam loves her work and loves to serve her people and to make everyone aware that Shared Services are an integral engine of every business.

Sam will be attending the next network event in May to introduce herself to everyone and will be taking over the reigns as Network Chair from September, alongside our other new Network Chair Leanne Chapman from Hallmark Cards. We are really looking forward to having you as part of the SSF UK Team.


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