HR Administrator - OTIS


United Kingdom


Otis Manchester, Oak Court, M60 Office Park, Swinton, Manchester, M27 8FF

Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded.

There’s never been a better time to join our team as we continue our journey as an independent company in 2020.  We are the leader in elevators, escalators and moving walkways.

What are we looking for?

Otis is currently recruiting for a HR Administrator, HR Shared Services, to work as part of a dynamic team, to implement our HR Operating model, as part of the Otis global HR Transformation strategy.  This is an excellent opportunity for a customer centric individual to assume the role within Otis, as part of a HR Shared Services function.

This role will be responsible for the provision professional and accurate HR Administration support to internal and external customers, contributing to the achievement of the shared service Centre’s objectives and KPIs.  A key aspect of this role will be ensuring that the employee is at the heart of everything we do and bringing to life the Otis HR Operating Model.

Although, initially for a fixed term contract, this will provide the successful candidate with the opportunity to display their skills and aptitude for future permanent roles.

As a HR Administrator, you will:

  • Undertake the administration of HR processes and procedures, ensuring all administration is completed in a timely manner and communicated effectively to employees and managers
  • Act as the first point of receipt and triage within SLA of service requests
  • Participate in HR projects as part of the Otis business calendar and ad-hoc in relation to business requirements
  • Ensure personal completion of helpdesk tasks within KPI timescales
  • Complete various administrative tasks

To be successful in this role you will have:

  • Prior experience of working in a busy, high volume and results focused administrative environment
  • Relevant HR experience preferable
  • Shared Service Centre experience an advantage but not essential
  • Experience of working to set procedures and in a logical manner
  • Knowledge of HR Information Systems and software such as Excel/ Word
  • Working knowledge of Workday and/ or ServiceNow is desirable

What can we offer you?

  • Competitive salary package, additional benefits
  • Free onsite parking and accessible amenities
  • Defined career progression opportunities and access to training
  • The chance to work for an industry leading company and a global brand

More about us:

Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!

We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.

We welcome applications from talented HR Administrators or enthusiastic and ambitious individuals, looking to develop a career within HR and who live within a commutable distance of our Manchester office (M27).

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent.  We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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