2021 GBS Agenda: 10 Key Issues GBS Needs to Act on Now - The Hackett Group

The disruptive events of 2020 and the uncertain outlook are shaping the global business services (GBS) agenda for 2021, with a slate of priorities that make up an aggressive and accelerated digital transformation agenda.

Download The Hackett Group’s insightful thought leadership paper to learn:

  • 10 key issues GBS needs to act upon in 2021
  • 4 emerging themes shaping the 2021 GBS transformation agenda
  • Top 3 major initiatives for GBS organizations in 2021
  • Expected growth in technology adoption that enables digital transformation
  • 2021 plans for developing essential new GBS roles
  • 5 critical actions GBS needs to take in 2021 to succeed

To download CLICK HERE

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